Claimify ‑ Support & Claims
Let customers file claims easy and manage all from one place
Let customers file claims easy and manage all from one place
Claimify simplifies the process of handling customer claims. Whether it's a refund request, return, exchange, or warranty claim, Claimify empowers customers to submit claims directly from their account, storefront, or even the thank-you page after purchase. Consolidate all claims into a single dashboard for effortless management.
From XCO Apps - making customer support and claims management effortless for merchants worldwide.
Core Features
Everything you need to streamline support and customer claims
User-Friendly Interface
Intuitive design that makes it easy for customers to submit and track their claims without confusion.
Multiple Claim Submission Points
Allow customers to file claims from their account, storefront, or thank-you page after purchase.
Centralized Claims Management
Manage all claims from a single dashboard with easy review, response, and resolution tools.
Automated Claim Processing
Streamline workflows with automated claim categorization and routing to appropriate team members.
Customer Communication
Keep customers informed with automated updates and status notifications throughout the claims process.
Claims Analytics
Track claim patterns, resolution times, and customer satisfaction to improve your support processes.
Perfect for comprehensive customer support
Whether you're handling returns, exchanges, warranty claims, or refund requests, Claimify provides the tools to manage support and customer claims efficiently while maintaining excellent customer satisfaction.
Return Management
Streamline product returns with easy submission forms and automated processing workflows.
Refund Processing
Handle refund requests efficiently with clear documentation and approval workflows.
Exchange Coordination
Manage product exchanges seamlessly with inventory tracking and customer communication.
Warranty Claims
Process warranty claims with proper documentation and status tracking for customers.
Why merchants choose Claimify
Reduce support ticket volume with self-service claims
Improve customer satisfaction with transparent processes
Centralize all claims in one easy-to-use dashboard
Automate repetitive claim processing tasks
Track and analyze claim patterns for better insights
Integrate seamlessly with existing customer accounts
Provide multiple touchpoints for claim submissions
Frequently Asked Questions
How do customers submit claims?
Customers can submit claims through multiple channels: their customer account page, directly from your storefront, or from the thank-you page after making a purchase. All submission points are optimized for ease of use.
Can I customize the claims process?
Yes! Claimify allows you to customize claim forms, approval workflows, and communication templates to match your brand and specific business requirements.
Does it integrate with customer accounts?
Absolutely! Claimify works seamlessly with Shopify's customer account system, allowing customers to track their claims and receive updates directly in their account dashboard.
Is the app free to use?
Yes, Claimify is completely free to install and use. There are no hidden fees or subscription costs - we believe in providing value to the Shopify merchant community.
How does it help reduce support workload?
By providing customers with self-service options and automated workflows, Claimify reduces the number of support tickets while ensuring customers can easily manage their claims independently.
Ready to streamline your customer support?
Join merchants who are improving customer satisfaction and reducing support workload with Claimify. Install for free today.